Service
SaaS maintenance and monitoring for UK products
Launch is not the finish line. Small SaaS products need monitoring, updates, backup checks, and someone who can triage incidents. I offer optional monthly care plans with clear SLA response targets.
Care plan tiers
Basic, Standard, and Priority plans with included support hours, dependency updates, and logs review — priced below typical UK managed-app support for standardized stacks.
What care is not
Unlimited features, 24/7 on-call, or major rebuilds. Extra work is quoted or billed at the agreed hourly rate.
- Uptime and backup verification
- Security and dependency updates
- Incident triage (response targets, not fix guarantees)
- Small fixes within included hours
North West England
Based in Wigan / Greater Manchester, I work with SMEs, startups and self-employed operators nearby — including Wigan, Leigh, Bolton, Manchester, Warrington, Liverpool, Preston and surrounding areas.
Many projects start as a business website, custom app, booking tool, or automation — scoped in plain English, then built production-ready. Not a template web-design shop and not an agency hand-off.
View North West coverage →Related services
Questions? Email info@bit-tech-software.co.uk